Refund policy
We have a 7-day return policy. Returns are only accepted under the following specific conditions.
We Accept Returns ONLY If:
- Item received is defective or damaged
- Item received is wrong product (different from what was ordered)
In these cases, we offer a full refund — no return shipment required. Simply send us photo/video proof within 7 days of receiving your order.
We Do NOT Accept Returns For:
- Change of mind
- Wrong size ordered by customer
- Item not needed anymore
- Delayed delivery (unless item is damaged)
- Sale items or gift cards
How to Request a Refund
Email us at saliharafique.official@gmail.com within 7 days of delivery with:
- Your order number
- Clear photo/video of the issue
- Brief description of the problem
We will review your request and respond within 2–3 business days.
Refund Processing
If approved, refund will be processed to your original payment method within 10 business days.