Terms of service

Welcome to Kaim Official! The terms "we", "us" and "our" refer to Kaim Official. Kaim Official operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Kaim Official is powered by Shopify. By visiting or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (https://kaimofficial.com/policies/privacy-policy). If you do not agree, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

  • Age Requirement: You represent that you are at least the age of majority in your state or province of residence.
  • Information Provision: You represent and warrant that all information you provide is correct, current, and complete.
  • Account Security: You are solely responsible for maintaining the security of your account credentials. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

  • Product Representation: Colors or product appearance may differ from how they appear on your screen due to your device settings.
  • Quality Expectations: We do not warrant that the appearance or quality of any products will meet your expectations.
  • Service Modifications: All product descriptions are subject to change at any time without notice at our sole discretion.

SECTION 3 - ORDERS

  • Order Acceptance: When you place an order, you are making an offer to purchase. Kaim Official reserves the right to accept or decline your order for any reason.
  • Cancellations & Changes: Please review your order carefully before submitting, as Kaim Official may be unable to accommodate cancellation requests after an order is accepted.
  • Returns & Exchanges: Your purchases are subject to return or exchange solely in accordance with our Refund Policy (https://kaimofficial.com/policies/refund-policy).
  • Personal Use Only: You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

  • Price Changes: Prices, discounts, and promotions are subject to change without notice.
  • Store Price Variations: Prices posted in our online stores may differ from prices offered in physical stores or third-party stores.
  • Accurate Account Info: You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases.
  • Payment Warranties: You represent and warrant that your credit card information is true, correct, and complete, and that you are duly authorized to use such card for the purchase.

SECTION 5 - SHIPPING AND DELIVERY

  • We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed.
  • Orders are typically delivered within 7–21 business days depending on your location.
  • We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.
  • Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

  • Ownership: All content on our Services is owned by Kaim Official, its affiliates, or licensors and is protected by applicable intellectual property laws.
  • Usage Restrictions: You may not reproduce, distribute, modify, or transmit any material on the Services without our prior written consent.
  • No License Granted: Nothing in these Terms grants a license under any patent, trademark, copyright, or other intellectual property of Kaim Official or Shopify.
  • Trademarks: Kaim Official's names, logos, and slogans are trademarks of Kaim Official. You must not use such trademarks without prior written permission.

SECTION 7 - OPTIONAL TOOLS

  • We may provide access to third-party tools "as is" and "as available" without any warranties or endorsement.
  • Use of optional third-party tools is entirely at your own risk and discretion.
  • New features or tools added in the future shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

  • The Services may contain links to third-party websites. We are not responsible for their content or accuracy.
  • We are not liable for any harm or damages related to your access of any third-party websites.
  • Complaints regarding third-party products and services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

  • Kaim Official is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our Store are made directly with Kaim Official.
  • By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Kaim Official, including any injury, damage, or loss resulting from purchased products and services.
  • You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Kaim Official.

SECTION 10 - PRIVACY POLICY

SECTION 11 - FEEDBACK

  • License Grant: Any Feedback you submit grants us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute it for any purpose.
  • Feedback Warranties: You represent that you own all rights to your Feedback and that it complies with these Terms.
  • No Obligations: We are under no obligation to maintain your Feedback in confidence, pay compensation for it, or respond to it.
  • Monitoring & Moderation: We may monitor, edit, or remove Feedback that we determine to be unlawful, offensive, or objectionable.
  • User Responsibility: You are solely responsible for any Feedback you make and its accuracy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

  • Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability.
  • We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only.

A. You may not access or use the Services, directly or indirectly:

  • For any unlawful or malicious purpose
  • To violate any international, federal, provincial, or state regulations, rules, or laws
  • To infringe upon intellectual property rights of others
  • To harass, abuse, insult, harm, defame, or intimidate any person
  • To transmit false or misleading information
  • To send junk mail, spam, or any other similar solicitation
  • To impersonate or attempt to impersonate any other person or entity
  • To engage in any conduct that restricts or inhibits anyone's use of the Services

B. In addition, you agree NOT to:

  • Upload or transmit viruses or any malicious code
  • Reproduce, duplicate, copy, sell, or exploit any portion of the Services
  • Collect or track the personal information of others
  • Spam, phish, pharm, or pretext the Services
  • Use any robot, spider, scraping, or AI tools to access the Services
  • Interfere with or circumvent the security features of the Services

We reserve the right to suspend, disable, or terminate your account at any time without notice if you have violated any part of these Terms.

SECTION 14 - AGENTS

  • 14.1 Application: This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of any person or entity without direct supervision.
  • 14.2 Identification Requirements: No Agent may access or interact with Services unless it identifies itself and operates in strict accordance with section 14.4 below.
  • 14.3 Technical Limitations: We may limit, including by technical measures, whether and how any Agent accesses or interacts with Services.
  • 14.4 Agent Rules: Agents must identify themselves in all HTTP/HTTPS requests, not conceal or obfuscate their nature, respond truthfully to any question seeking to determine if interactions are from a human or computer, and not circumvent any measure intended to block or limit Agent access.

SECTION 15 - TERMINATION

  • We may terminate this agreement or your access to the Services at any time without notice. You will remain liable for all amounts due up to the date of termination.
  • Surviving Provisions: The following sections survive termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Governing Law, and Privacy Policy.

SECTION 16 - DISCLAIMER OF WARRANTIES

  • General Information: The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
  • As-Is Provision: EXCEPT AS EXPRESSLY STATED BY KAIM OFFICIAL, THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
  • No Guarantee: WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES SO THE ABOVE MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL KAIM OFFICIAL, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION

  • Obligation: You agree to indemnify, defend, and hold harmless Kaim Official, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims arising out of: (1) your breach of these Terms, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
  • Claims Handling: We will notify you of any indemnifiable claim. We may control the defense and settlement of such claim at your expense but will not settle any claim requiring non-monetary obligations from you without your consent.

SECTION 19 - SEVERABILITY

  • If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law.
  • The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

  • Waiver: The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
  • Entire Agreement: These Terms of Service constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements, communications, and proposals between you and us.
  • Interpretation: Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

  • You may not delegate, transfer, or assign this Agreement or any of your rights without our prior written consent, and any such attempt will be null and void.
  • We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW

  • These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan.
  • You and Kaim Official consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS

  • The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

  • You can review the most current version of the Terms of Service at any time on this page.
  • We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.
  • Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at saliharafique.official@gmail.com.

  • Trading Name: Kaim Official
  • Support Email: saliharafique.official@gmail.com
  • Phone/WhatsApp: +92 304 6752262
  • Address: House No. 1745, Street No. 10, Sangar Town, Rawalpindi, Pakistan